In Focus
Public services: impact of the Covid-19 pandemic
In March 2020, the House of Lords Public Services Committee set up an inquiry into the impact of Covid-19 on public services which reported in November 2020. Among its findings, the committee identified five weaknesses highlighted by the pandemic that should be addressed to make public services resilient enough to withstand future crises. The committee’s recommendations also aimed to ‘lock-in’ innovations developed during the pandemic to reform public services over the longer-term.